view of hotel in snowdonia at betws-y-coed

Craig-y-Dderwen - The Riverside Hotel, Betws-y-Coed, Snowdonia, LL24 0AS

Tel : 01690 710293

News and Offers

Coronavirus (COVID-19) Update 29/03/2022

Coronavirus (COVID-19) Update 29/03/2022

We are extremely pleased that the Hotel, Restaurant and Bar are now open, however the restaurant will be closed temporarily on Sunday & Monday evenings.

We have re-opened in adherence to all Welsh government guidelines and advice, availability is still limited so booking is essential.

if you do need to contact us please use our email info@snowdoniahotel.com or telephone 01690 710293.

Covid-19 Cancellation Policy:

Our standard cancellation policy has changed to if either you or we are locked down due to Covid-19 we are offering one of the following options:

A)     A free booking move up to 6 months after lockdown.

B)      A voucher for any deposit paid valid for 12 months.

C)      A cash refund

Stay safe and we look forward to seeing you all again soon!

 

January 2021 announcement

Due to continued UK restrictions and the increased levels of uncertainty over the escalating spread of the COVID-19 pandemic, we have decided for the safety of our guests, staff and their families to take the difficult but necessary decision to remain closed until we feel we can safely reopen.

We will be assessing the situation on a regular basis and updating any changes on our website www.snowdoniahotel.com

We will contact any customer that this may affect and issue vouchers or refunds as requested.

Our thoughts and prayers go out to all the people suffering from the effects of this cruel virus and to all the people that are supporting them.

At this difficult time we should all take solace in the fact that this will not last forever and we will get back to normal enjoying the things and places we previously did!

Our booking facility and reservations department will remain open online throughout the whole period. If you do need to contact us please use our email info@snowdoniahotel.com

Whilst closed we are usually available to receive telephone calls on Monday & Thursday mornings, our telephone number is: 01690 710293 

Covid-19 Cancellation Policy:

Our standard cancellation policy now has the additional caveat that if either you or we are locked down due to Covid-19 we are offering one of the following options:

A)     A free booking move up to 6 months after lockdown.

B)      A voucher for any deposit paid valid for 12 months.

C)      A cash refund

Stay safe and we look forward to seeing you all again soon!

 

July 2020 announcement

Following the Welsh governments announcement we were extremely pleased to finally re-open the hotel on Monday the 13th July and the restaurant and bar on the 3rd of August.

We are all looking forward to welcoming our guests back to the hotel and this stunningly tranquil area.

As communities around the world are still struggling with Coronavirus (COVID-19), we wanted to address some concerns and the steps we’re taking at the hotel to continue our focus on keeping people safe and healthy.

On re-opening our team has continued to follow strict protocols in line with the latest Welsh government and World Health Organisation guidelines, including:

  • Implementing specific staff training based on the most recent guidelines available.
  • Continual deep sanitising including fogging of all surfaces that our guests and staff are in contact with.
  • We have implemented a one way and social distancing system throughout the hotel.
  • Full PPE has been provided to all staff including shields, masks, gloves etc.
  • From 3rd August all food and drinks can be served in our restaurant, bistro and bar, all with 2m+ socially distanced tables. However if you prefer you can still dine on our outside areas or in the comfort of your room.
  • All staff are temperature checked at the start of every shift and any staff member who is worried they have symptoms of Coronavirus (COVID-19) is encouraged to stay home in line with the latest guidelines. We will pay sick leave for all of our permanent and hourly staff, including those who are self-isolating. 

We appreciate this is a very worrying time for yourselves as it is for us and our staff, however we are doing everything in our power to make sure your stay is as close to normal as possible. Please appreciate in this ever moving situation that this information may already be out of date but we will of course adhere to all government and World Health Organisation guidelines:

As a small country house hotel with 21 acres of riverside gardens and grounds we have plenty of space to socially distance.

Our online booking system is now available for reservations but please book early to save disappointment.

For all enquiries please contact us by email: info@snowdoniahotel.com or phone us on 01690 710293

Cancellation Policy:

Our standard cancellation policy now has the additional caveat that if either you or we are locked down due to Covid-19 we are offering one of the following options:

A)     A free booking move up to 6 months after lockdown.

B)      A voucher for any deposit paid valid for 12 months.

C)      A cash refund

We hope all our loyal customers stay safe and well and we look forward to seeing you all again soon.

 

(posted 28/07/2022)

List of all News and Offers

BEST PRICE GUARANTEE

BEST PRICE GUARANTEE

We are offering a BEST PRICE GUARANTEE on all bookings made through our online booking service. (11/04/2022)
Find out more

New Electric Car Chargers

New Electric Car Chargers

We have now installed the first two electric vehicle charging points at the hotel. (13/09/2022)
Find out more

AA Rosettes

AA Rosettes

Our restaurant has just been awarded, The Two AA Rosette Award for Culinary Excellence !! (28/07/2022)
Find out more

TRIPADVISOR HALL OF FAME

TRIPADVISOR HALL OF FAME

TripAdvisor has proudly congratulated The Craig-y-Dderwen Riverside Hotel on entering their Hall of Fame. (28/07/2022)
Find out more

Hotel Wins Gold !!

Hotel Wins Gold !!

More Celebrations!! Visit Wales have awarded us again their most prestigious recognition “Gold Award”. (27/07/2022)
Find out more

New Year Breaks

New Year Breaks

Enjoy a 3 night New Year break including our New Year Gala Evening with prices from £725.00 per room. (30/08/2022)
Find out more

Afternoon tea at the Craig-y-Dderwen Riverside Hotel

Afternoon tea at the Craig-y-Dderwen Riverside Hotel

Come and enjoy an afternoon tea by the river. (28/07/2022)
Find out more

Gift Vouchers

Gift Vouchers

Gift e-vouchers now available. (11/02/2022)
Find out more

Scenic helicopter tours from the Craig-y-Dderwen Riverside Hotel

Scenic helicopter tours from the Craig-y-Dderwen Riverside Hotel

We are offering an opportunity to see this exceptionally stunning part of Britain by Helicopter! (29/11/2021)
Find out more

Coronavirus (COVID-19) Update 29/03/2022

We are extremely pleased that the Hotel, Restaurant and Bar are now open, however the restaurant will be closed temporarily on Sunday & Monday evenings.
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Destination Conwy

Destination Conwy

Take a fresh look at North Wales, could you pack all this into your last holiday destination? (18/01/2021)
Find out more

Contact Information

Bookings can be made online, or for more information please use our contact form, or contact us at:

Mail: Craig-y-Dderwen, The Riverside Hotel, Betws-y-Coed, Snowdonia, North Wales, LL24 0AS, UK
Phone: 01690 710293
E-mail: e-mail info at snowdoniahotel dot com